Privacy policy

1. Controller

This Privacy Policy explains how we collect, use, and protect the personal data of visitors and customers of this website. The controller responsible for processing your personal data is:

Electro Oulet
C. Mayor, 66
30006 Murcia, Spain
Email: contact@electrooulet.shop
Phone: +34868951900

If you have any questions about this policy or about how your personal data is handled, please contact us using the details above.

2. Data We Collect

We collect personal data in a limited number of situations, each described below along with the purpose of the processing and its legal basis under the General Data Protection Regulation (GDPR).

2.1 When You Visit the Site

Whenever you browse our website, our server temporarily logs certain technical information, including your IP address, the date and time of your visit, the URL requested, the referring page, and details about your browser and operating system. This information is used solely to keep the site secure, diagnose technical issues, and ensure reliable operation. Legal basis: GDPR Art. 6(1)(f) (legitimate interest).

2.2 When You Place an Order

To process and fulfill your order, we collect the information necessary to complete the transaction, including your name, billing and shipping address, email address, phone number (optional), and payment details. This data is used exclusively to process, ship, and manage your order, and to handle any related customer service requests. Legal basis: GDPR Art. 6(1)(b) (performance of a contract).

2.3 When You Contact Us

If you contact us by email, phone, or through a contact form, we store the content of your message together with the contact details you provide, so that we can respond to your inquiry and keep a record of our correspondence. Legal basis: GDPR Art. 6(1)(b) and (f).

3. How We Share Your Data

We do not sell your personal data. We only share personal data with third parties in the following circumstances:

  • you have given explicit consent to the sharing;
  • sharing is necessary to fulfill our contract with you (for example, with delivery or payment providers involved in processing your order);
  • we are subject to a legal obligation requiring disclosure; or
  • we have a legitimate interest in sharing the data, in accordance with GDPR Art. 6(1)(f).

Any third party that processes personal data on our behalf is required to handle it securely and only for the purposes we specify.

4. Cookies

We use cookies that are strictly necessary for the website to function correctly, such as those required for browsing and checkout. Optional cookies, such as those used for analytics or marketing purposes, are only set once you have given your consent through our cookie banner. You may withdraw or adjust your consent for optional cookies at any time.

5. Services We Use

This website is hosted on the Shopify platform, provided by Shopify Inc., 150 Elgin Street, Ottawa, ON, K2P 1L4, Canada. Payments made on this site are processed by our configured payment providers. Each of these service providers processes personal data under its own privacy policy, and we encourage you to review those policies for further information on how they handle your data.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to complete your order, respond to your inquiries, and comply with our legal, accounting, or reporting obligations. Once personal data is no longer required for these purposes, it is deleted or anonymized.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. While we work to keep your data secure, please be aware that no method of transmission over the internet or electronic storage is completely secure.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • the right to request access to your personal data (Art. 15);
  • the right to request correction of inaccurate or incomplete data (Art. 16);
  • the right to request deletion of your data (Art. 17);
  • the right to request restriction of processing (Art. 18);
  • the right to data portability (Art. 20);
  • the right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal (Art. 7(3));
  • the right to lodge a complaint with a supervisory authority (Art. 77).

To exercise any of these rights, please contact us at contact@electrooulet.shop. We will respond to your request within the timeframes established by applicable law.

9. Right to Object

Where we process your personal data on the basis of our legitimate interest, you have the right to object to that processing at any time under GDPR Art. 21. If you object, we will no longer process your data for those purposes unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where the processing is necessary for the establishment, exercise, or defense of legal claims.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically to stay informed about how we protect your personal data.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Electro Oulet
C. Mayor, 66
30006 Murcia, Spain
Email: contact@electrooulet.shop
Phone: +34868951900