Contact information

If you have a question, need assistance with an order, or would like to get in touch with us for any other reason, you can reach Electro Oulet using any of the contact details listed below. We aim to respond to all inquiries as promptly as possible.

Company and postal address

Our registered business address is:

Electro Oulet
C. Mayor, 66
30006 Murcia
Murcia
Spain

You are welcome to send correspondence to this address, including any formal notices, returns-related documentation, or other written communication.

Email, phone, and website

For general inquiries, order support, or any other questions, the fastest way to reach us is by email or phone:

When contacting us by email, please include your order number (if applicable) and a clear description of your request so that we can assist you as efficiently as possible.

What we can help you with

Our customer service team is available to assist with a wide range of inquiries, including but not limited to:

  • Questions about placing an order or checking its status
  • Assistance with returns, exchanges, or refunds
  • Warranty claims or product support
  • Questions regarding accepted payment methods, including Visa, Mastercard, American Express, Maestro, Google Pay, and Apple Pay
  • Any other question about our products or services

For full details on these topics, please also refer to our dedicated Shipping Policy, Return Policy, and other store policies.

Written correspondence

If you prefer to contact us in writing, you may send a letter to our postal address listed above. Please allow additional time for processing when using postal mail, as response times may be longer than email or phone.